Project, Programme and Portfolio Governance Professional P3GP® Exam Guidelines

Everything you need to know before you sit your online, proctored P3GP® exam.

How to access your exam

1. Submit your exam application form.
2. Within 24 hours you will receive a confirmation email from P3GQA and an automated email from the exam platform with your exam link. Applications submitted on non-working days or UK bank holidays may take longer.
3. Check your spam or junk folder for emails from info@p3gqa.com and admin.mettl@mercer.com.
4. Make sure you have your personal ID document, a stable internet connection and a private area to sit your exam.
5. Sit the exam at any time: it is AI proctored.

Test your system before the exam

Candidates will need to test their system for compatibility with our exam platform prior to attempting their exam to ensure a seamless exam experience.

If you reach to the step to enter your email, your system check has been successful.

If the check fails, review the system requirements below or contact us at info@p3gqa.com.

System requirements for the assessment platform

The P3GP® exam runs on the Mercer | Mettl platform and is AI proctored: the AI monitors a live video feed from your webcam (built-in or USB).

1. Network speed

AI proctored exams need an upload speed of at least 512 kbps, and a stable connection of at least 1024 kbps is recommended. You can check your speed at bandwidthplace.com or speedtest.net.

2. Supported browsers

The latest three versions of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge.

3. Browser settings

Pop-up blockers can stop the test window from opening. Allow pop-ups when your browser asks, or turn the blocker off for the test:

• Mozilla Firefox (Windows): Settings, Privacy and Security, Permissions, then untick “Block pop-up windows”.
• Google Chrome: go to chrome://settings, then Privacy and security, Site settings, Pop-ups and redirects, and allow sites to send pop-ups.
• Microsoft Edge: go to edge://settings/content/popups and turn off “Block”.

Restart your browser afterwards.

4. Things to remember

• Clear your browser cache and cookies before you start (Ctrl+Shift+Delete in Chrome and Firefox).
• If the test still does not load, shut your computer down with the power button, then clear the cache again.
• Turn off security patches, anti-virus definition updates and application updates during the test, as automatic updates can cause heavy downloads and restarts. On Windows, open Run, type services.msc and stop the “Automatic Updates” service.
• If a message says that ports 1987 and 1988 are blocked, contact your network administrator.

5. Firewall settings

On an office or corporate network, firewall rules may block the exam. Ask your network administrator to allow all requests from all subdomains of mettl.com, mercermettl.com and mercermettl.eu.

If wildcards are not allowed, allow these hosts under each of the three domains: diag, fileupload, logs, media, mpaas-api, pr, proctoring-gateway, proctoring-socket, static, tests, turnserver-candidate and wiris (for example tests.mettl.com, tests.mercermettl.com and tests.mercermettl.eu).

For each domain, also unblock the turnserver on TCP port 3478, UDP port 3478 and UDP ports 49152 to 65535. Opening these ports improves speed and image quality.

For webcam proctored tests, uninstall any third-party or vendor webcam software before you start.

If you are sitting the exam on a computer provided by your organisation, or behind a firewall or other IT security limits, share the Mercer | Mettl system requirements with your IT department.

6. Email settings

Add admin.mettl@mercer.com to your contacts so your exam invitation does not land in spam:

• Gmail: Google apps, Contacts, Create contact, enter the address, Save.
• Yahoo Mail: Contacts, All, Add a new contact, enter the address, Save.
• Outlook.com: People, New contact, enter the address, Create.
• iCloud Mail: Contacts, New Contact, enter the address, Done.
• Microsoft Outlook app: Home, New Items, Contact, enter the address, Save and Close.

Taking the exam

When you open your exam link, follow the on-screen instructions:

1. Click Proceed in the bottom left corner.
2. Allow webcam and audio permissions.
3. Allow screen share permissions. The platform shows you how for your operating system and browser.
4. Complete the audio quality check.
5. Complete your registration details, then capture your face and your ID document.
6. Start the exam.

You can mark questions and revisit them later. When you are done, click Finish test.

Don’t refresh the webpage during the assessment. This will lead to immediate submission of your responses.

Open book exam

• This is an open book exam.
• E-books are recommended, but a hard copy of the P3G Guide is also allowed.
• The e-book must be opened in the same browser window as the exam.
• A second device or second screen is not allowed.

Frequently asked questions

If you have any questions, please contact us at info@p3gqa.com.